The Christian Broadcasting Network Selects CallMiner Eureka Speech Analytics for a Better Customer Experience

Blog Post created by robertstanley Employee on Mar 1, 2017

Waltham, MA — March 1, 2017 — CallMiner, the leader in speech and customer engagement analytics solutions, announces today that The Christian Broadcasting Network (CBN), an American Christian television broadcast and production company with ministries and humanitarian services operating around the world, has selected CallMiner Eureka speech analytics to enable better experiences for the broad range of people engaging with the ministry. Over 250 prayer center agents in three locations – Nashville, Virginia Beach and Manila, will be using the Eureka system.

Read the full Press Release here:…