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barbchandler
    Registration Now Open - CBA LIVE 2019Register today and save $300 with our early bird rates for CBA LIVE 2019: The Currency of Now taking place April 1-3, 2019 in Washington, D.C.   What is CBA LIVE? Approaching its 10th year, CBA LIVE is the must-attend event for the retail banking industry. More than 1,500 senior bankers and industry…
alexispowell
Businesses today are getting success for one particular reason and it is because problem-solving is the supreme objective. Glitches may vary from one business to the other but the primary success reason for businesses is the same. Business Process Outsourcing helps to solve large problems for an organization and this is the reason maximum… (Show more)
barbchandler
Don’t Miss the Premier Experience Management Event of the Year Let’s move at the speed of experience. Learn how to capture and act on the constant stream of experience data flowing through your business. Discover, learn and network with the leaders, innovators and influencers who are shaping the future of experience management. THE MOST VALUABLE…
barbchandler
REGISTER NOW SPEAKERS PRICING AGENDA TRAINING NETWORKING TRACKS         SALT LAKE CITY | MAR 05-08KEYNOTE SPEAKER Oprah WinfreyREGISTER NOW     SALT LAKE CITY | MAR 05-08ANNOUNCING President Barack Obama IN CONVERSATION AT X4REGISTER NOW     SALT LAKE CITY | MAR 05-08KEYNOTE SPEAKER Sir Richard BransonREGISTER NOW         SALT…
barbchandler
Our tailored agenda focuses on key areas crucial to the success of the BCBS System and impacts all business disciplines. Each area is designed to inspire ideas, uncover innovative solutions and create actionable next steps.   Business Strategy and MarketingUtilize analytics, channel strategies, competitor and market intelligence, and strategic…
barbchandler
PegaWorld brings together the biggest brands on the planet – including the experts who build and use Pega’s game-changing software – for real talk about the transformative power of tech. Whether you want to revolutionize customer engagement or work smarter with automation (or both!), join us and thousands of fellow leaders and transform your…
htrowhtuos_a
Hey all,   Has anybody found headset quality to make a big difference in recognition/audio quality? Has anybody upgraded their equipment and seen a substantial increase? What type of equipment is everybody using?
barbchandler
First, the good news. Customer experience (CX) leaders have successfully elevated and transformed the practice of CX over the past decade. We’ve become more professional, more analytical, and more focused on business impact. Congratulations!     Now the bad news: We have failed at delivering true innovation. Yes, we've made incremental…
magarcia
Hi,   Does anyone use Five9 as a dialer? I am interested in knowing on how Five9 works in collections.   Thank you
annettecammisa
Good Morning Everyone!   Has anyone replaced their agent's headsets/microphones since using CallMiner? If so, which ones work best for your company?     Thank you!
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