yelianaliman

SPEECH ANALYTICS: THE FUTURE OF QA IN CUSTOMER CARE by TradeGlobal

Discussion created by yelianaliman on May 14, 2015

Check out this article written by one of our customers, TradeGlobal.

http://www.tradeglobal.com/speech-analytics-the-future-of-qa-in-customer-care/

 

 

About TradeGlobal:

TradeGlobal is an end-to-end e-commerce provider, offering a full range of services, solutions and systems tailored to meet our clients' specific needs. We partner with leading brands in the e-commerce community, absorbing the technical and logistical aspects of managing a business online and leveraging our experience to create efficiencies of time and cost for our clients. Our best-in-class services include: Demandware website development, content management, photography and design, strategy and analytics within all areas of e-commerce marketing -- supported by domestic and global fulfillment, logistics and customer care.

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