scottkendrick

ROI of Customer Experience (The Infographic) | Bruce Temkin, CCXP | LinkedIn

Discussion created by scottkendrick Employee on Jan 20, 2016

ROI of Customer Experience (The Infographic)

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This was originally posted on the Customer Experience Matters® blog. People always ask about the connection between customer experience and business results. Well, here’s some visual evidence of the

 

Thought this was an interesting infographic and thread.  Has anyone out there put a $ value to customer experience?

 

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