scottkendrick

The 24 Most Common Customer Service Mistakes - Customer Service Champions Blog

Discussion created by scottkendrick Employee on Mar 8, 2016

The 24 Most Common Customer Service Mistakes - Customer Service Champions Blog

Customer Service Champions Blog

What are the most common customer service mistakes made by CSRs, Sales Associates and Customer Experience Professionals?  The Belding Group asked the members of Customer Service Champions, LinkedIn’s 2nd largest customer service group. 200 people responded in the first week, and the results...

Would EO members agree with this?  Any other major mistakes that you've seen within your teams?

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