Sales Tanked! CSAT Plunged. Discover Why and How to Fix It Now

Video created by andrewmishalove on Nov 30, 2015

    salestanked.png?a=1449160025834Access the slides here:  http://callminer.com/learning-center/video-library/sales-tanked-customer-sat-plunged-discover-why-and-how-to-fix-it-now/

     

    Join Speech Technology award winner and global contact center customer engagement provider, Afni, on this webinar. Quality Supervisor, April Bevolden, will share several examples of how Afni uses speech and text analytics to improve customer satisfaction and positively impact the bottom line. In one story, April explains how Afni used analytics insights to help diagnose the cause and discover the cure for what was ailing one of its clients.