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All Places > Industry News and Best Practices > Blog > 2018 > June > 26

It seems like everyone is talking about artificial intelligence (AI) and how it is effecting our lives at home, at work, as well as how we communicate, shop and consume media. And AI is changing the customer experience! With the capability to not only process data, but predict insights and drive business decisions, AI will be the cornerstone in the future of customer service for customers and your call center agents.


Click here to see the full infographic for The Role of AI in Customer Experience.