Log in to follow, share, and participate in this community. Not a member? Join Now! When cleaning out the office I found an old box of listen 2015 bracelets. This beauty is on display in Rick Britt's office, 12800 University Drive, Suite 500, Ft Myers, Florida. Viewing hours are Tuesday f... Hi EO Members, I just thought this could be helpful for working on Excel. Regards, Pulkit Jain Shawn Feaser Tomas Federico Sasa Kuzmanovic Cristina Villalobos Yeliana Liman Monika Zutshi M... The category build currently uses lots of I understands, I am sorry, I apologize. Hits are extremely low. Please offer suggestions that I can use in the build and any other helpful information. Thank you. I’m currently working on enhancing the category “Drop the Ball” in CallMiner build and asking for anyone best practice in doing so. Some of my searches come back with “It’s not my fault... If you are, what telephony platform do you use? Aspect, Nuance, etc? As our careers progress we get to work for a variety of people. In the entirety of a career we typically enjoy a spectrum of leaders, some we may enjoy a more than others. Some we learn from by example, an... If you had an opportunity to work with Suzy Riggins I’m sure you enjoyed the experience as much as I have. I am happy for her, yet sad to say, today is her last day with us at CallMiner. From now on ... Hi All, I have been put in charge of utilizing Call Miner for only research on our competitors. Does anyone have some best practices on how they did it? For example, What CAT’s did you build? What data did y... Hello EO Community! Are any of you using CallMiner to identify calls where LIBOR is mentioned? If so, any tips or tricks to share? Thanks! In today’s customer-centric era, it is prominent for companies to do their best and surpass all the expectations related to the quality of products and services. It is extremely important because that’s ho... Businesses today are getting success for one particular reason and it is because problem-solving is the supreme objective. Glitches may vary from one business to the other but the primary success reason for businesses... Hey all, Has anybody found headset quality to make a big difference in recognition/audio quality? Has anybody upgraded their equipment and seen a substantial increase? What type of equipment is everybody using? Hi EO Members, Google CEO SundarPichai faced questions on issues of political bias, hashtag#tracking_users, content moderation and a China searchengine during a Congressional hearing https://lnkd.i... Here you go.. Shawn Feaser Richard Britt Mike Hull Sasa Kuzmanovic Tomas Federico Cristina Villalobos Yeliana Liman Mayank Nanda Monika Zutshi Scott Kendrick I'm preparing to interview candidates for the analyst position and am looking for any good questions you've used in your recruiting. As many of you know, CallMiner has partnered with RCS Pinellas for volunteer activities during our LISTEN events for the past two years. As today is Giving Tuesday, we are excited to kick off a program w... Congratulations to CallMiner customer (and our dear friends) at Mercedes Benz Financial Services for their first place finish in J.D. Power’s luxury brand customer satisfaction index ranking, published this week... Who here is using CallMiner for Marketing purposes? How are you using CallMiner for Marketing? What are some best practices gleaned? Happy Halloween! Shawn Meier Aaron Fuhs Christian Thompson Martin... The categories are in! Thanks for all the submissions, it took a while to cull through them all, so sorry for the delay in responding, but we have a winner! FIRST ASSOCIATES team of Matthew Lurie and Que... In the past I have mapped users in MyEureka ,but with the movement to Coach I see very different screen when I select Coach.