Wednesday, July 20, 2016 at http://www2.higherground.com/l/23632/2016-06-08/3w139m
Starts at 2:00 PM · Ends at 3:00 PM, EDT (America/New_York)
Link to Webinar: Attend the Complimentary July 20 Webinar | HigherGround, Inc.
We invite you to join us on July 20 for an interactive Webinar based on the results of the White Paper, "Drive Credit Union Member Satisfaction with Recording Technology."
Learn how credit unions can drive member satisfaction and boost membership with data-driven analytics that raise agent performance, reduce call handle times, and improve adherence to best practices — with insights from industry expert Randy Stolp and CallMiner's Brian LaRoche.
Attend the Webinar to Discover:
What is the biggest threat to credit union membership rates?
How can recording technology optimize the member experience?
What’s the best way to increase agent performance?
What’s the value of speech analytics?
How can credit unions use analytics to make data-driven decisions?