National Data, Analytics & Insight Conference 

Created by barbchandler Employee on Jun 23, 2016

Friday, November 18, 2016 at Jury’s Inn, Hinckley Island, Leicestershire, UK

Starts at 11:00 AM · Ends at 12:00 PM, EDT (America/New_York)

  • barbchandler

National Data, Analytics & Insight Conference 2016

National Data, Analytics & Insight Conference 2016

Friday 18th November 2016

Jury’s Inn, Hinckley Island, Leicestershire


Join the only best practice conference 100% focussed on the needs of customer experience or quality professionals and their stakeholders – and enjoy our hugely popular methods for best practice benchmarking, networking & discussion.

Seize this unrivalled opportunity to:

  • Stretch your thinking & forge new approaches
  • Make time to review your priorities for 2017
  • Hear from the winners of our 2016 National Awards
  • Meet with the professions’ leaders & innovators
  • Learn about the latest best practice in the Annual
  • Challenge & Accreditation programmes
  • Gain insight about customer experience, journey mapping, adding value & talent development in key functions
  • Take away practical ideas to apply in your workplace
  • Outline Agenda – further detail will be added over the summer

08:00 Breakfast briefing: digital transformation

Networking groups: 2017 Challenges

08:30 Registration if not attending early sessions

09:15 Stimulating opening keynotes

11:00 Choice of award-winner’s case studies: maximise value & develop talent

12:30 Networking Lunch & Technology Showcase

14:00 Further choice of award-winning insight and practical, specialist workshops

16:00 Final inspirational end-note speaker

17:30 Conference close & networking drinks

Evening: Strategy & Leadership Forum


Book now

Contact us on or 0333 123 5960


This is an annual best practice day for professionals at all levels, assessors, coaches, analysts, specialists, managers & directors. Make this a day out for your team, learn together & start your action plan for 2017.  Book now and take advantage of:

  • Fantastic speakers, case studies & networking opportunities
  • See presentations on award-winning best practice
  • Find out what’s new from professional experts
  • Practical tips from workshops & round-tables
  • Advice on omni-channel & smart ways to create insight


Pricing – special rates for bookings before 26th August


Save £100 – prices held at 2015 levels

Just £600 for members (non-members £700)

Awards Gala & Conference package £700 (non-members £800)



Jurys Inn, Hinckley Island, Watling Street, Hinckley, LE10 3JA

Venue telephone: 01455 631 122

Jurys Inn Hinckley Island Hotel is offering delegates a reduced bed and breakfast rate of £115.00 inclusive of VAT per person for the night prior Thursday 18th November 2016. Please note this discounted rate has limited availability.

Should you wish to book accommodation at the hotel please contact the hotels central reservations department on 0870 4100 800 and quote ‘The Forum 18th November’.


Nearest Train Station – Hinckley Train Station is a 10 minute drive

Nearest Airport – Birmingham International Airport is a 35 minute drive and is also accessible by public transport.

Car parking – Free of charge, the hotel has 600 spaces available.

For further travel details please do visit the hotels website here.

In the meantime, you can still learn from the inspiring keynote presentations, awards finalist case studies and workshops. Take time now to read or watch the sessions that you missed from the 2015 conference.

Jury’s Inn, Hinckley Island, Leicestershire, UK