I love the new user group a lot gives loads of information without a run around. However, I would say if we can have a capabilities to create chat rooms and some chat portal within the website. This would help connect to people more easily additionally would push them to actively be online on the website. Also it would enable users to share real-time situations they face while working on callminer. I understand there are plugins available however there could be some restriction while downloading them and using them on company domains.