Stomping Out Fraud with Speech Analytics and Voice Bio Metrics

Idea created by jive-admin on Jul 11, 2018

    Impersonators, fraudsters, identity thieves all pose serious problems for our contact centers, business, and customers. Combining advanced speech analytics with voice biometrics provides the killer combination required to stop perpetrators in their tracks. In this joint presentation from Nuance and Axcess Financial, presenters will:

    - Demystify the world of fraud with key practices and definitions

    - Share a case study for how Eureka is being used today to identify potential fraudulent activity

    - Discuss how Voice Biometrics works with Speech Analytics to provide a full circle solution to identify known fraudsters and identify unknown/potential fraudsters