Learn about the challenges faced by other contact center and CX leaders, how they are addressing them, and how they envision a future where AI will play an ever-expanding role.
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Multiple sessions and workshops will focus on the sharing of case studies and best practices from existing customers and partners highlighting techniques, learnings and benefits gained in successfully applying conversation analytics
Attend to hear from analysts, thought leaders, and product experts, and share best practices with other professionals and conversation analytics users
Hi, is there a way to create/add multiple users to call miner analyze in one go? Best Regards, Balaji
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Due to their outstanding participation our LISTEN London attendees gained focused insight on optimising their customer’s experience through the applied use of speech analytics, had the chance to network and absorb best practices from like-minded peers, and ultimately had fun