Learn about the challenges faced by other contact center and CX leaders, how they are addressing them, and how they envision a future where AI will play an ever-expanding role.
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Time to reflect, as this time last week we held the first event of this years’ LISTEN World Tour in central London, to great success. We hosted clients, partners and prospects from as far afield as South Africa across 2 days, featuring inspiring thought leadership from speakers who shared their speech analytics successes, including organisations such as; Vanquis Bank, Freeway Insurance, Teleperformance, Sitel, Ember Group and Cabot Financial
The industry-leading event for Customer Engagement and CX Conversation Analytics executives, program owners, and analysts. LISTEN, CallMiner's Annual Customer Conference, brings together top organizations using and benefiting from speech, text, video and customer experience analytics. Attend to hear from analysts, thought leaders, and product experts, and share best practices with other professionals and conversation analytics users
Multiple sessions and workshops will focus on the sharing of case studies and best practices from existing customers and partners highlighting techniques, learnings and benefits gained in successfully applying conversation analytics. Learn More Here!