Are you using any of these tips?

Discussion created by scottkendrick Employee on Dec 2, 2015

Drive Customer Engagement Optimization in the Contact Center | CallMiner


Today’s customer-centric marketplace demands that contact centers drive customer engagement optimization at every stage of the customer journey. Read how in CallMiner’s latest blog post.


Are you employing any of these tactics.  If so, how and which have had the most impact.


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