Hello EO Family -
With the election of our 45th President, one of the campaign topics was dismantling the Frank-Dodd Act. If this occurs, this will affect the CFPB which is currently considered unconstitutional in its structure. A ruling which will and looks to be heading to Appellate Courts and likely Supreme Court; which has not filled Justice Scalia's seat. In the Collections industry we have to keep their "thumb" on the pulse of the CFPB in its reporting, advisories, recommendations, findings, orders, etc. With all this, I'd like to begin an open on-going blog/dialogue center to share what we learn, what may be impacted, and how it may affect what we do in speech analytics.