shawnsadhoo@protectamerica.com

Utilizing Call Miner for Competitive Analysis

Discussion created by shawnsadhoo@protectamerica.com on Mar 12, 2019
Latest reply on Mar 18, 2019 by allysondierker

Hi All,

I have been put in charge of utilizing Call Miner for only research on our competitors. Does anyone have some best practices on how they did it? For example,

  • What CAT’s did you build?
  • What data did you provide to your leadership team that they liked?

Thanks!     Tiffany Leonard

Outcomes