How to Use Automated Analytics to Reward Agent Compliance & Performance

Video created by andrewmishalove on Nov 30, 2015

    analtyics_comp.png?a=1449159779168Access the slides here:  http://callminer.com/learning-center/video-library/using-automated-analytics-to-reward-agents/

     

    In this webinar you will learn how Stoneleigh Recovery Associates, LLC used automated analytics to measure and reward attainment of revenue goals and adherence to conduct and regulatory policy. Join Director of Compliance, Nikki Noyes, as she reviews the process Stoneleigh went through to migrate to a highly effective automated scorecard-based agent compensation model.