Empowering Agents through Self-Guided Feedback

Video created by andrewmishalove on Nov 30, 2015

    Access the slides here:  http://callminer.com/learning-center/video-library/empowering-agents-through-self-guided-feedback/


    Learn how The Results Companies is improving agent performance by using direct, personalized feedback loops and CallMiner myEureka. The Results Companies is fundamentally changing the way agents receive coaching by presenting actionable speech analytics data and identifying opportunities and trends.