The Industry-leading event for Customer Engagement and CX Analytics executives, program owners, and analysts.

LISTEN brings together top organizations using and benefiting from speech, text, and customer experience analytics. Attend these events to hear from analysts, thought leaders, and product experts and share best practices with other Customer Engagement professionals and speech analytics users. Listen to stories from users and industry gurus split across multiple tracks for program owners and analysts/product users, for seasoned veterans and newcomers alike.


LISTEN Virtual Forums UK 2021 is a  free virtual user conference held over several sessions May through July 2021.  If you were unable to join us for the informative and engaging content, we invite you to view the recorded sessions.

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LISTEN2021_preview.pngCallMiner saw the return of LISTEN 2021 on October 19-20, 2021! This two-day digital experience included thought-provoking sessions led by industry experts, interactive networking opportunities and much more. With dedicated tracks for  power users, program owners, and executives, it’s a virtual event not to be missed. Missed a session? All recordings have been posted to our LISTEN community site.  

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