LISTEN / CallMiner Events

Industry-leading event for Customer Engagement and CX Analytics executives,program owners, and analysts.

LISTEN brings together top organizations using and benefiting from speech, text, and customer experience analytics. Attend these events to hear from analysts, thought leaders, and product experts and share best practices with other Customer Engagement professionals and speech analytics users. Listen to stories from users and industry gurus split across multiple tracks for program owners and analysts/product users, for the seasoned veterans and newcomers.


LISTEN 2020

Listen 2020 Save the Date

While we may not be able to meet in person this year, LISTEN 2020 still went ahead as a free virtual user conference held over November 17-18. Visit our LISTEN Virtual 2020 community to view content from the conference on-demand.


View content on-demand

Customer Engagement Transformation Exchange

CETX 2020 Save the Date

The Customer Engagement Transformation Exchange is CallMiner’s interactive virtual conference for contact center and CX leaders featuring dynamic keynote speakers and thought provoking content over this 2 day event. Content is available on-demand through November 2020


View content on-demand