scottkendrick

AI is not yet a slam dunk with sentiment analytics | ZDNet

Discussion created by scottkendrick Employee on Jul 6, 2017

AI is not yet a slam dunk with sentiment analytics | ZDNet

ZDNet

Despite advancements in AI and natural language processing, science is still catching up to the art in sentiment analytics.

 

This is in line with our findings here at CallMiner, and why categorization and human assisted analysis is still king.
Jeff Gallino - thought you might concur.

 

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