How to Achieve Award Winning Results with Speech Analytics

Video created by andrewmishalove on Nov 30, 2015

    Access the slides here:  http://callminer.com/learning-center/video-library/achieve-award-winning-results-speech-analytics/

     

    Nautilus and State Collection Service cover their strategies and use cases that led to their award winning implementation results. In addition, CallMiner covers the importance of speed to intelligence in the contact center.